Flexible Appliance Repair respects your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website or scheduling services with us, you consent to the terms outlined below.

Interpretation and Definitions
Interpretation

Words beginning with capital letters have defined meanings explained in this section, and these definitions apply regardless of whether the term appears in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique profile created for accessing or managing service requests.
• Company: Flexible Appliance Repair ("we", "our", or "us").
• Country: United States.
• Device: Any internet-connected device used to access our website or services.
• Personal Data: Any information that can be used to identify an individual.
• Service: Appliance repair and related services provided by Flexible Appliance Repair.
• Service Provider: Any third party processing information on our behalf to support our business.
• Usage Data: Data automatically collected during use of our website or services.
• You: The user accessing or utilizing our services.

Information We Collect
Personal Data

We may collect personally identifiable information such as:

• Full name
• Phone number
• Email address
• Service address (street, city, ZIP code)

Usage Data

We may also collect data on how the website is accessed and used, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Access times and technical diagnostics

How We Use Your Information

We use your personal data to:

• Schedule and confirm appointments
•  Communicate with you regarding services or updates
• Respond to inquiries
• Send promotional materials (with your consent)
• Process payments and manage business operations
• Improve website functionality and customer experience
• Maintain security and prevent fraud

Sharing of Data

We do not sell or rent your personal information. We may share your data:

• With trusted service providers (e.g., payment processors, scheduling tools)
• In the event of a company reorganization or sale
• With your explicit consent

Note: We do not share mobile data with affiliates or third parties for marketing purposes. Text message opt-in data and consent will never be disclosed or sold.

Data Retention

Your personal data is stored only as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.

Data Transfers

Information may be stored or processed outside your country. In such cases, we ensure your data is protected according to applicable privacy laws.

Deleting Your Information

You can request deletion of your personal data by contacting us directly. We will respond promptly and process your request unless legal obligations require otherwise.

Business Changes

In the case of a merger, acquisition, or asset transfer, your data may be included as part of that transaction. We will provide notice before your data becomes subject to a different policy.

Security of Your Data

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

Our services are not designed for children under the age of 13. We do not knowingly collect information from minors. If you believe a child has submitted personal data to us, please contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page, and significant changes may be communicated to you via email or a website banner.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: info@flexibleappliances.com
Phone: 737-900-1266
Address: 9518 Anderson Mill Rd, Suite 2G, Austin, TX 78729
Website: www.flexibleappliance.com